Contact Center

Zapdesk offers companies the opportunity to access a wide range of reliable and affordable contact center solutions to suit ever-increasing business demands.

INBOUND & OUTBOUND CALL CENTER SOLUTIONS

Zapdesk offers services rendered by experienced call center personnel. We ensure your clients receive the very best customer care experience.

Services offered

LEAD GENERATION

Our call center staff are highly experienced in lead generation for companies and salespeople. We identify and nurture potential customer relationships and will significantly stimulate and increase interest in your goods and services.

TELEMARKETING

Our highly trained telemarketing specialists are skilled communicators delivering a superior customer experience. Ambitious and self-motivated, our telemarketers are target driven and dedicated to lead generation.

TECHNICAL SUPPORT

Utilizing VOIP, emails, web chat and cloud-based applications our IT support specialists provide advice and quick resolutions for all your clients IT issues/challenges.

CHAT/ EMAIL SUPPORT

Provide your clients the customer service they deserve with prompt and professional chat and email support 24/7.